
Ordering
When submitting an order to Terra Jeweller, you are entering into a contract with Terra Jeweller to supply you with handmade jewellery items as described in the product details. This contract will become binding upon our acceptance via email of your order. In the rare circumstance of the product you ordered not being available, we will contact you as soon as possible to discuss the appropriate action (i.e. a full refund or a substitute product incurring a part refund or extra payment as required). When ordering rings on line it is the customers responsibility to ensure they have ordered the correct size.
Components
All jewellery displayed on this site has been handmade by Hywel Evans. Items are made with metal, hardwood and resin. Ring cores are made with 304 stainless steel. Other metals such as sterling silver (0.925), fine silver (0.999), copper or brass may be included in some designs. Some pieces may feature pre-made components, such as clasps and chains.
Images
Photographs taken will be what we deem to be a clear representation of the product. We have made every effort to display as accurately as possible the colours and images of our products which appear in the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. Due to the handmade nature of jewellery we reserve the right to sell items with minor differences to the products photographed where the original item in the photograph is no longer available.
Prices and Payment
Prices are clearly stated for each item and do not include VAT, as Terra Jewelle is not a VAT registered company.
Payment is through PayPal or credit card.
Packaging
Our jewellery is packaged in gift boxes of an appropriate size for the item(s). Items are wrapped in tissue paper and boxed for shipping.
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